Return-Path: Delivered-To: charley@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id 4BgtBx98x1qiLQAAInt2oQ for ; Fri, 06 Apr 2018 06:54:39 -0700 Return-path: Envelope-to: charley@transocean.com Delivery-date: Fri, 06 Apr 2018 06:54:39 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:60046 helo=TOWKSTAMaria) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f4Rp8-00035V-IL for charley@transocean.com; Fri, 06 Apr 2018 06:54:39 -0700 Reply-To: From: "Maria Paris" To: References: <005d01d3cdad$c443a480$4ccaed80$@transocean.com> <013c01d3cdae$48b2b030$da181090$@transocean.com> In-Reply-To: <013c01d3cdae$48b2b030$da181090$@transocean.com> Subject: RE: Suggested - FW: TERRACE FLORA FW: Color numbers new items - revised Date: Fri, 6 Apr 2018 09:54:38 -0400 Organization: Trans-Ocean Message-ID: <006501d3cdae$ce2d1160$6a873420$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0066_01D3CD8D.471E3080" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQIZ3W6nZg+4RvAz52WHyRBEp/xWiAIOIgVEo1cxeMA= Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_0066_01D3CD8D.471E3080 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Ok thanks=20 =20 =20 From: Charles Peck =20 Sent: Friday, April 06, 2018 9:51 AM To: maria@transocean.com Subject: RE: Suggested - FW: TERRACE FLORA FW: Color numbers new items - = revised =20 I already called; only a salesmen is there, he said he would check with = Nico who is on vacation; good you are checking. I think I will send something to Nico. Charley =20 =20 Charles Peck President Trans-Ocean Imports 10 Midland Avenue|Suite M00|Port Chester, NY 10573 914.949.5656 x105 | 914.937.3140 fax |914.384.1190 mobile=20 Charley@transocean.com =20 From: Maria Paris >=20 Sent: Friday, April 06, 2018 9:47 AM To: Charley Peck (Charley Peck) > Subject: Suggested - FW: TERRACE FLORA FW: Color numbers new items - = revised =20 Charley, it is ok to send? =20 Dear Claude, =20 We have not received any confirmation of the email below and the = attached revised PO. Please confirm =20 Thanks and best regards, Maria=20 =20 From: Maria Paris >=20 Sent: Thursday, April 05, 2018 3:05 PM To: 'Claude' > Cc: 'Nico' >; Charley Peck = (Charley Peck) = >; 'dean@transocean.com' >; 'Christopher' >; Maria Paris > Subject: TERRACE FLORA FW: Color numbers new items - revised =20 =20 Dear Claude, =20 =20 Our customer has reduced the order of 2768/56 Flora Meadow (#73316); = they have lost many sales because we shipped the wrong rugs.=20 =20 We have attached revised PO# EUR3-448F for a total 57 pieces (122.22 m2) = instead of 145 pieces (313.65 m2) as per our prior email.=20 =20 Please confirm receipt of this email, that the new PO is what you will = weave, and that the rugs will be air freighted by 4/16 per your = previous commitments.=20 =20 Thanks and best regards, Maria=20 =20 From: Claude >=20 Sent: Wednesday, April 04, 2018 7:55 AM To: charley@transocean.com ; Nico = > Cc: cerrico@transocean.com ; 'Dean Smith = (Dean Smith)' >; = maria@transocean.com =20 Subject: RE: TERRACE FLORA FW: Color numbers new items=20 =20 Hi Charley,=20 =20 This is correct =E2=80=A6 goods should be ready to leave 4/16 = =E2=80=A6=20 =20 Regards, =20 Van: Charles Peck [mailto:charley@transocean.com]=20 Verzonden: woensdag 4 april 2018 13:43 Aan: Nico >; Claude = > CC: cerrico@transocean.com ; 'Dean Smith = (Dean Smith)' >; = maria@transocean.com =20 Onderwerp: RE: TERRACE FLORA FW: Color numbers new items=20 =20 Just to confirm so we give the right information to the customer; you = are talking about the rugs being ready 4/13 or 4/15 so they could leave = the factory by Monday 4/16 for sure. Want to make sure I am talking about the right Friday/Saturday. =20 Please respond all; it is important that Dean has this information since = he is the one that has to talk to the customer. =20 Charley =20 =20 =20 Charles Peck President Trans-Ocean Imports 10 Midland Avenue|Suite M00|Port Chester, NY 10573 914.949.5656 x105 | 914.937.3140 fax |914.384.1190 mobile=20 Charley@transocean.com =20 From: Nico >=20 Sent: Wednesday, April 04, 2018 7:28 AM To: Claude > Cc: Charley >; = cerrico@transocean.com =20 Subject: Re: TERRACE FLORA FW: Color numbers new items=20 =20 Green rugs will be ready by friday/ saterday to be send out Verstuurd vanaf mijn iPhone Op 4 apr. 2018 om 12:24 heeft Claude > het volgende geschreven: Hi Charley,=20 =20 This order will be ready by end of next week =E2=80=A6=20 =20 Regards, Claude=20 =20 =20 Van: Charley [mailto:charley@transocean.com]=20 Verzonden: woensdag 4 april 2018 12:18 Aan: Claude > CC: Nico >; Dean Smith = >; Lou Koprivec = >; Maria Paris = > Onderwerp: Re: TERRACE FLORA FW: Color numbers new items=20 =20 Thanks for the update=20 When can we get confirmation of weaving and ready data=20 Really need answers in less than 3 hours which is 9:00 my time=20 =20 Sent from my iPhone On Apr 4, 2018, at 6:03 AM, Claude > wrote: Charley, all is clear to me .. colornumber is ok .. waiting for = confirmation Turkey .. but Sandrine said that they promised to start = production on Monday ..=20 Waiting for confirmation..=20 =20 Regards, Claude=20 =20 Van: Charles Peck [mailto:charley@transocean.com]=20 Verzonden: dinsdag 3 april 2018 16:49 Aan: Claude >; = Sandrine > CC: Nico >; 'Dean Smith = (Dean Smith)' >; = 'maria' >; = 'Christopher' > Onderwerp: FW: TERRACE FLORA FW: Color numbers new items=20 =20 Claude, I know Nico is away and Sandrine was kind enough to find out from Harun = that our Terrace weaving for the =E2=80=9Cmeadow=E2=80=9D green set up = will start Monday. (This is our combination with the green, light = neutral and camel; the code is B)=20 =20 The issue is that we ordered the picture you can see and that we = attached which is 73316. In fact we were shipped the reverse, with the = Ivory ground (not the green ground as in this picture). We have also attached the original email along with the orders showing = that the number on the original purchase order was 73316. =20 Also attached is Eur3-448F. This are the rugs that the customer ordered = and we need to re weave in the correct way with the green ground; if the = number 73316 is wrong please tell us so we can correct our system and = resend the order. Obviously the customer is very upset; we will have to see what we can = do. We know we will have to fly a portion of these goods but I first = need to tell him when they will be ready so he can make a decision. =20 Please let me know before your lunch tomorrow that everything is clear = and when the goods will be ready to leave Turkey. =20 Thanks, Charley =20 Charles Peck President Trans-Ocean Imports 10 Midland Avenue|Suite M00|Port Chester, NY 10573 914.949.5656 x105 | 914.937.3140 fax |914.384.1190 mobile=20 Charley@transocean.com =20 ------=_NextPart_000_0066_01D3CD8D.471E3080 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Ok = thanks

 

 

From: Charles Peck = <charley@transocean.com>
Sent: Friday, April 06, 2018 = 9:51 AM
To: maria@transocean.com
Subject: RE: = Suggested - FW: TERRACE FLORA FW: Color numbers new items - = revised

 

I already = called; only a salesmen is there, he said he would check with Nico who = is on vacation; good you are checking.

I think I will send something to = Nico.

Charley

 

 

Charles = Peck

President

Trans-Ocean = Imports

10 Midland = Avenue|Suite M00|Port Chester, NY 10573

914.949.5656&nb= sp;x105 | 914.937.3140 fax |914.384.1190 mobile =

Charley@transocean.com<= /p>

 

From: Maria Paris <maria@transocean.com> =
Sent: Friday, April 06, 2018 9:47 AM
To: Charley = Peck (Charley Peck) <charley@transocean.com>
= Subject: Suggested - FW: TERRACE FLORA FW: Color numbers new = items - revised

 

C= harley, it is ok to send?

 

Dea= r Claude,

 

We = have not received any confirmation of the email below and the attached = revised PO. Please  confirm

 

Tha= nks and best regards,

Mar= ia

 

From: Maria Paris <maria@transocean.com> =
Sent: Thursday, April 05, 2018 3:05 PM
To: 'Claude' = <claude@eurotapis.be>
Cc:= 'Nico' <nico@eurotapis.be>; Charley = Peck (Charley Peck) <charley@transocean.com>; = 'dean@transocean.com' <dean@transocean.com>; = 'Christopher' <cerrico@transocean.com>; = Maria Paris <maria@transocean.com>
S= ubject: TERRACE FLORA FW: Color numbers new items - = revised

 

 

Dea= r Claude,

 

 

Our= customer has reduced the order of 2768/56 Flora Meadow = (#73316); they have lost many sales because we shipped the wrong = rugs.

 

We have attached revised PO# EUR3-448F for a total 57 = pieces (122.22 m2) instead of 145 pieces (313.65 m2) as per our prior = email.

 

Ple= ase confirm receipt of this email, that the new = PO is what you will weave,  and = that the rugs will be air freighted by 4/16 per your previous = commitments.

 

Tha= nks and best regards,

Mar= ia

 

From: Claude <claude@eurotapis.be> =
Sent: Wednesday, April 04, 2018 7:55 AM
To: charley@transocean.com; Nico = <nico@eurotapis.be>
Cc:= cerrico@transocean.com; = 'Dean Smith (Dean Smith)' <dean@transocean.com>; maria@transocean.com
Subje= ct: RE: TERRACE FLORA FW: Color numbers new items =

 

Hi Charley, =

 

  This is correct =E2=80=A6  goods should be = ready to leave 4/16 =E2=80=A6

 

   = Regards,

 

Van: Charles Peck [mailto:charley@transocean.com]=
Verzonden: woensdag 4 april 2018 13:43
Aan: Nico = <nico@eurotapis.be>; = Claude <claude@eurotapis.be>
CC:= cerrico@transocean.com; 'Dean = Smith (Dean Smith)' <dean@transocean.com>; maria@transocean.com
Onder= werp: RE: TERRACE FLORA FW: Color numbers new items =

 

Just to = confirm so we give the right information to the customer; you are = talking about the rugs being ready 4/13 or 4/15 so they could leave the = factory by Monday 4/16 for sure.

Want = to make sure I am talking about the right = Friday/Saturday.

 

Please = respond all; it is important that Dean has this information since he is = the one that has to talk to the customer.

 

Charley

 

 

 

Charles = Peck

President

Trans-Ocean = Imports

10 Midland = Avenue|Suite M00|Port Chester, NY 10573

914.949.5656&nb= sp;x105 | 914.937.3140 fax |914.384.1190 mobile =

Charley@transocean.com<= /p>

 

From: Nico <nico@eurotapis.be> =
Sent: Wednesday, April 04, 2018 7:28 AM
To: Claude = <claude@eurotapis.be>
Cc:= Charley <charley@transocean.com>; = cerrico@transocean.com
S= ubject: Re: TERRACE FLORA FW: Color numbers new items =

 

Green rugs will be = ready by friday/ saterday to be send out

Verstuurd vanaf mijn = iPhone


Op 4 apr. 2018 om 12:24 heeft Claude = <claude@eurotapis.be> = het volgende geschreven:

  Hi Charley,

 

   = This order will be ready by end of next week =E2=80=A6

 

   = Regards, Claude

 

 

Van: Charley [mailto:charley@transocean.com]=
Verzonden: woensdag 4 april 2018 12:18
Aan: Claude = <claude@eurotapis.be>
CC:= Nico <nico@eurotapis.be>; Dean Smith = <dean@transocean.com>; = Lou Koprivec <louk@transocean.com>; Maria = Paris <maria@transocean.com>
O= nderwerp: Re: TERRACE FLORA FW: Color numbers new items =

 

Thanks for = the update 

When can we get = confirmation of weaving and ready data 

Really need answers in less than 3 hours which is 9:00 = my time 

 

Sent from my = iPhone


On Apr 4, 2018, at 6:03 AM, Claude = <claude@eurotapis.be> = wrote:

Charley, all is clear to me .. colornumber is ok .. = waiting for confirmation Turkey .. but Sandrine said that they promised = to start production on Monday ..

        Waiting= for confirmation..

 

  = Regards, Claude

 

Van: Charles Peck [mailto:charley@transocean.com]=
Verzonden: dinsdag 3 april 2018 16:49
Aan: Claude = <claude@eurotapis.be>; = Sandrine <sandrine@eurotapis.be>
CC: Nico <nico@eurotapis.be>; 'Dean Smith = (Dean Smith)' <dean@transocean.com>; 'maria' = <maria@transocean.com>; = 'Christopher' <cerrico@transocean.com>
= Onderwerp: FW: TERRACE FLORA FW: Color numbers new items =

 

Claude,

I know Nico = is away and Sandrine was kind enough to find out from Harun that our = Terrace weaving for the =E2=80=9Cmeadow=E2=80=9D green set up will start = Monday. (This is our combination with the green, light neutral and = camel; the code is B)

 

The issue is = that we ordered the picture you can see and that we attached which is = 73316.  In fact we were shipped the reverse, with the Ivory ground = (not the green ground as in this picture).

We have also attached the original email along with = the orders showing that the number on the original purchase order was = 73316.

 

Also attached is Eur3-448F.  This are the rugs = that the customer ordered and we need to re weave in the correct way = with the green ground; if the number 73316 is wrong please tell us so we = can correct our system and resend the order.

Obviously the customer is very upset; we will have to = see what we can do.  We know we will have to fly a portion of these = goods but I first need to tell him when they will be ready so he can = make a decision.

 

Please let = me know before your lunch tomorrow that everything is clear and when the = goods will be ready to leave Turkey.

 

Thanks,

Charley

 

Charles = Peck

President

Trans-Ocean = Imports

10 Midland = Avenue|Suite M00|Port Chester, NY 10573

914.949.5656&nb= sp;x105 | 914.937.3140 fax |914.384.1190 mobile =

Charley@transocean.com<= /p>

 

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