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From: Claude <claude@eurotapis.be>
To: "charley@transocean.com" <charley@transocean.com>
CC: Nico <nico@eurotapis.be>
Subject: RE: TERRACE FLORA FW: Color numbers new items 
Thread-Topic: TERRACE FLORA FW: Color numbers new items 
Thread-Index: AQG3VywtBzjwJDdadrgFkIKsqnTjjKQoBGfggAFFKlA=
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 Content preview:  Charley, all is clear to me .. colornumber is ok .. waiting
    for confirmation Turkey .. but Sandrine said that they promised to start
   production on Monday .. Waiting for confirmation.. Regards, Claude [...] 
 
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Charley, all is clear to me .. colornumber is ok .. waiting for confirmatio=
n Turkey .. but Sandrine said that they promised to start production on Mon=
day ..
        Waiting for confirmation..

  Regards, Claude

Van: Charles Peck [mailto:charley@transocean.com]
Verzonden: dinsdag 3 april 2018 16:49
Aan: Claude <claude@eurotapis.be>; Sandrine <sandrine@eurotapis.be>
CC: Nico <nico@eurotapis.be>; 'Dean Smith (Dean Smith)' <dean@transocean.co=
m>; 'maria' <maria@transocean.com>; 'Christopher' <cerrico@transocean.com>
Onderwerp: FW: TERRACE FLORA FW: Color numbers new items

Claude,
I know Nico is away and Sandrine was kind enough to find out from Harun tha=
t our Terrace weaving for the "meadow" green set up will start Monday. (Thi=
s is our combination with the green, light neutral and camel; the code is B=
)

The issue is that we ordered the picture you can see and that we attached w=
hich is 73316.  In fact we were shipped the reverse, with the Ivory ground =
(not the green ground as in this picture).
We have also attached the original email along with the orders showing that=
 the number on the original purchase order was 73316.

Also attached is Eur3-448F.  This are the rugs that the customer ordered an=
d we need to re weave in the correct way with the green ground; if the numb=
er 73316 is wrong please tell us so we can correct our system and resend th=
e order.
Obviously the customer is very upset; we will have to see what we can do.  =
We know we will have to fly a portion of these goods but I first need to te=
ll him when they will be ready so he can make a decision.

Please let me know before your lunch tomorrow that everything is clear and =
when the goods will be ready to leave Turkey.

Thanks,
Charley

Charles Peck
President
Trans-Ocean Imports
10 Midland Avenue|Suite M00|Port Chester, NY 10573
914.949.5656 x105 | 914.937.3140 fax |914.384.1190 mobile
Charley@transocean.com<mailto:Charley@transocean.com>


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<div class=3D"WordSection1">
<p class=3D"MsoNormal"><span style=3D"mso-fareast-language:EN-US">Charley, =
all is clear to me .. colornumber is ok .. waiting for confirmation Turkey =
.. but Sandrine said that they promised to start production on Monday ..
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-fareast-language:EN-US">&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Waiting for confirmation..
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-fareast-language:EN-US"><o:p>&nbs=
p;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-fareast-language:EN-US">&nbsp; Re=
gards, Claude <o:p>
</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-fareast-language:EN-US"><o:p>&nbs=
p;</o:p></span></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm">
<p class=3D"MsoNormal"><b><span lang=3D"NL">Van:</span></b><span lang=3D"NL=
"> Charles Peck [mailto:charley@transocean.com]
<br>
<b>Verzonden:</b> dinsdag 3 april 2018 16:49<br>
<b>Aan:</b> Claude &lt;claude@eurotapis.be&gt;; Sandrine &lt;sandrine@eurot=
apis.be&gt;<br>
<b>CC:</b> Nico &lt;nico@eurotapis.be&gt;; 'Dean Smith (Dean Smith)' &lt;de=
an@transocean.com&gt;; 'maria' &lt;maria@transocean.com&gt;; 'Christopher' =
&lt;cerrico@transocean.com&gt;<br>
<b>Onderwerp:</b> FW: TERRACE FLORA FW: Color numbers new items <o:p></o:p>=
</span></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US">Claude,<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US">I know Nico is away and Sandrin=
e was kind enough to find out from Harun that our Terrace weaving for the &=
#8220;meadow&#8221; green set up will start Monday. (This is our combinatio=
n with the green, light neutral and camel; the code
 is B) <o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US">The issue is that we ordered th=
e picture you can see and that we attached which is 73316.&nbsp; In fact we=
 were shipped the reverse, with the Ivory ground (not the green ground as i=
n this picture).<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US">We have also attached the origi=
nal email along with the orders showing that the number on the original pur=
chase order was 73316.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US">Also attached is Eur3-448F.&nbs=
p; This are the rugs that the customer ordered and we need to re weave in t=
he correct way with the green ground; if the number 73316 is wrong please t=
ell us so we can correct our system and resend
 the order.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US">Obviously the customer is very =
upset; we will have to see what we can do.&nbsp; We know we will have to fl=
y a portion of these goods but I first need to tell him when they will be r=
eady so he can make a decision.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US">Please let me know before your =
lunch tomorrow that everything is clear and when the goods will be ready to=
 leave Turkey.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US">Thanks,<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US">Charley<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US"><o:p>&nbsp;</o:p></span></p>
<div>
<p class=3D"MsoNormal"><span lang=3D"EN-US" style=3D"font-size:10.0pt;font-=
family:&quot;Arial&quot;,sans-serif">Charles Peck</span><span lang=3D"EN-US=
" style=3D"font-size:12.0pt"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US" style=3D"font-size:10.0pt;font-=
family:&quot;Arial&quot;,sans-serif">President</span><span lang=3D"EN-US"><=
o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US" style=3D"font-size:10.0pt;font-=
family:&quot;Arial&quot;,sans-serif">Trans-Ocean Imports</span><span lang=
=3D"EN-US"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US" style=3D"font-size:10.0pt;font-=
family:&quot;Arial&quot;,sans-serif">10 Midland Avenue|Suite M00|Port Chest=
er, NY 10573</span><span lang=3D"EN-US"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US" style=3D"font-size:10.0pt;font-=
family:&quot;Arial&quot;,sans-serif">914.949.5656&nbsp;x105 | 914.937.3140 =
fax |914.384.1190&nbsp;mobile
</span><span lang=3D"EN-US"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-US" style=3D"font-size:10.0pt;font-=
family:&quot;Arial&quot;,sans-serif;color:black"><a href=3D"mailto:Charley@=
transocean.com" title=3D"blocked::mailto:Charley@transocean.com"><span styl=
e=3D"color:blue">Charley@transocean.com</span></a></span><span lang=3D"EN-U=
S"><o:p></o:p></span></p>
</div>
<p class=3D"MsoNormal"><span lang=3D"EN-US"><o:p>&nbsp;</o:p></span></p>
</div>
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