Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id +LkSOwe6s1qhUgAAInt2oQ ; Thu, 22 Mar 2018 07:13:28 -0700 Return-path: Envelope-to: bruce@transocean.com Delivery-date: Thu, 22 Mar 2018 07:13:28 -0700 Received: from qw02037.businesswatchnetwork.com ([63.149.71.37]:46617) by vps.transocean.com with esmtps (TLSv1:ECDHE-RSA-AES256-SHA:256) (Exim 4.89_1) (envelope-from ) id 1ez0xv-0005ZT-7U for bruce@transocean.com; Thu, 22 Mar 2018 07:13:27 -0700 Received: from localhost ([127.0.0.1]) by qw02037.businesswatchnetwork.com (-); Thu, 22 Mar 2018 10:12:34 -0400 X-VirtualServer: BWN-CL-02, qw02037.businesswatchnetwork.com, 10.1.251.37 X-VirtualServerGroup: BWN-CL-02 X-MailingID: 33555630::56086::703::29714::2_594::594_0_0 X-SMHeaderMap: mid="X-MailingID" X-Destination-ID: bruce@transocean.com X-SMFBL: YnJ1Y2VAdHJhbnNvY2Vhbi5jb20= DKIM-Signature: v=1; a=rsa-sha1; c=simple; d=businesswatchnetwork.com; s=key1; i=@businesswatchnetwork.com; h=Content-Transfer-Encoding:Content-Type:X-250ok-CID:X-CID: List-Unsubscribe:, MIME-Version: 1.0 Message-ID: <33555630.594@businesswatchnetwork.com> X-ReportingKey: MJ836-465-1IJKL36KJJ1COJJJ::bruce@transocean.com::2_594 Subject: How to deal with gossip & drama at work Date: Thu, 22 Mar 2018 10:10:28 -0400 To: bruce@transocean.com Reply-To: noreply@businesswatchnetwork.com From: "FinanceWatch" X-Spam-Status: No, score=0.7 X-Spam-Score: 7 X-Spam-Bar: / X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: THE GROWING PROBLEM OF WORKPLACE INCIVILITY: _HOW TO REDUCE RUDENESS, ENCOURAGE COURTESY & CREATE A MORE PROFESSIONAL ATMOSPHERE_ Other BMD Events (http://dms2.businesswatchnetwork.com/t/gcH1AAbbGiBWYwBAABFo2AsV9aSsaaaaaaBNLHOKuaa?s=3_4A3~amp;e=astdd~255zuqbmtnddbm.dnn~amp;k=f~amp;w=) View In Browser [...] Content analysis details: (0.7 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: businesswatchnetwork.com] 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain 0.8 BAYES_50 BODY: Bayes spam probability is 40 to 60% [score: 0.5000] 0.0 HTML_MESSAGE BODY: HTML included in message 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain X-Spam-Flag: NO ------=_NextPart_137_5B29_18109E3F.0C8E1FAD Content-Type: text/plain; charset="UTF-8" Content-Disposition: inline Content-Transfer-Encoding: 7bit THE GROWING PROBLEM OF WORKPLACE INCIVILITY: _HOW TO REDUCE RUDENESS, ENCOURAGE COURTESY & CREATE A MORE PROFESSIONAL ATMOSPHERE_ Other BMD Events (http://dms2.businesswatchnetwork.com/t/gcH1AAbbGiBWYwBAABFo2AsV9aSsaaaaaaBNLHOKuaa?s=3_4A3~amp;e=astdd~255zuqbmtnddbm.dnn~amp;k=f~amp;w=) View In Browser (http://dms2.businesswatchnetwork.com/t/gfH1AAbbGiBWYwBAABFo2AsV9aSsaaaaaaBNLHOKuaaV9Ss?s=3_4A3~amp;e=astdd~255zuqbmtnddbm.dnn~amp;e=cqvbf~2531ssZorpbfZo.bpl~amp;m=B4Z~amp;y=~amp;q=?w=sfwu) Register Now (http://dms2.businesswatchnetwork.com/t/gcH1AAbbGiBWYwBAABFo2AsV9aSsaaaaaaBNLHOKuaa?s=3_4A3~amp;e=astdd~255zuqbmtnddbm.dnn~amp;k=c~amp;w=) From raunchy reality shows to parent brawls at Little League games, incivility seems to be everywhere – so it's no surprise that rudeness has also invaded the workplace. Squabbling employees, screaming managers, colleagues who never respond to emails, co-workers who send texts while you're talking to them… all these people seem to have forgotten the basic rules of courtesy and respect. Offensive behavior among colleagues carries a high price, because "civility" at work means more than just good manners. Respectful treatment creates the foundation for cooperation between individuals and collaboration among departments. When people are rude and disrespectful to one another, they are much less likely to share information, contribute helpful suggestions, or offer assistance with problems. Join us Tuesday, April 10, for _The Growing Problem of Workplace Incivility_, and in just 75 minutes, you will learn to recognize the signs of an incivility epidemic at work, and then discover specific strategies for improving co-worker relationships, turning around a team, or changing an entire organizational culture. The program will include the following topics: * Why common courtesy is not so common * The vicious cycle of disrespect: when rudeness leads to revenge * 7 warning signs of an incivility problem * Childish adults: pouters, screamers & public attackers * Communication insults: email bombers, cyberjunkies & nonresponders * How incivility hurts productivity and increases turnover * Why professional adults sometimes act like brats * Quick quiz: taking an honest look in the mirror * How silent bystanders and wimpy managers encourage offensive behavior * Dealing with drama: gossips, snobs & office divas * How co-workers can learn to have civil conversations about incivility * Using a "team turnaround" to make your group more collaborative * Legal hazards: frat boys, closet bigots & sexual predators * 5-step formula for changing an organizational culture * Beyond civility: 12 signs of a truly collaborative workplace You can also ask your specific questions directly to Marie McIntyre. And because this is a webinar, there is no limit to the number of colleagues you can invite to sit in on this interactive event. Join us April 10 to find out the strategies you need to turn your office from an uncivil war zone into a collaborative workplace. Sincerely, Pat DiDomenico, Editorial Director _Communication Briefings_ P.S. Early Registration Bonus. The first 50 people who sign up for _The Growing Problem of Workplace Incivility_ will receive _Difficult People at Work_ – a $39.95 value. Discover how to identify and manage the 24 most challenging personality types. Working with underhanded, self-centered and troublesome people can be infuriating. _Difficult People at Work_ gives you proven, practical strategies you can use immediately to restore the balance of power, improve your own working environment and put problem people in their place. P.P.S. Extra Added Bonus. You'll also receive one month of members-only access to CommunicationBriefings.com – our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from CommunicationBriefings.com, we'll continue your access automatically for $97 per quarter, unless you tell us "no, thanks" – your choice. P.P.P.S. Our Customer Assurance Pledge To You: If _The Growing Problem of Workplace Incivility_ fails to meet your needs, we will refund 100% of your tuition – no hassles, no questions asked. Your course materials, website access and early registration bonus are yours to keep. Register Now (http://dms2.businesswatchnetwork.com/t/gcH1AAbbGiBWYwBAABFo2AsV9aSsaaaaaaBNLHOKuaa?s=3_4A3~amp;e=astdd~255zuqbmtnddbm.dnn~amp;k=g~amp;w=) ------------------------------------------------------------ Pricing Options: Access Every Business Management Daily webinar for one price. (http://dms2.businesswatchnetwork.com/t/gcH1AAbbGiBWYwBAABFo2AsV9aSsaaaaaaBNLHOKuaa?s=3_4A3~amp;e=astdd~255zuqbmtnddbm.dnn~amp;k=d~amp;w=) Webinar: $197 CD Recording & Download: $197 Webinar, CD Recording & Download: $297 Since this is a webinar, you and your entire staff can attend in the comfort of your office or conference room for one price. You may include as many people as you wish while listening on a single phone line or computer. Contact us (mailto:plegrady@businessmanagementdaily.com) for Multi-Site Discounts. ------------------------------------------------------------ About Your Speaker: Marie G. Mcintyre, Ph.D., writes the weekly workplace advice column, Your Office Coach, which appears in newspapers nationwide. Her practical, down-to-earth advice is based on years of experience as a manager, HR director and consultant. Marie's latest book, _Secrets to Winning at Office Politics_, has been described as "a survival manual for the corporate jungle." She is frequently quoted in national publications, including _Fortune_, the _New York Times_, the _Wall Street Journal_ and CNBC Online. As a consultant, Marie has worked with a wide variety of business and government organizations, including Cisco, The Home Depot, Walgreens, AT&T and Panasonic. She also provides individual advice and career coaching through her website, YourOfficeCoach.com. ------------------------------------------------------------ Early Registration Bonus: The first 50 people who sign up for _The Growing Problem of Workplace Incivility_ receive _Difficult People at Work_ – a $39.95 value. Discover how to identify and manage the 24 most challenging personality types. Working with underhanded, self-centered and troublesome people can be infuriating. _Difficult People at Work_ gives you proven, practical strategies you can use immediately to restore the balance of power, improve your own working environment and put problem people in their place. Extra Added Bonus: You'll also receive one month of members-only access to CommunicationBriefings.com – our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from CommunicationBriefings.com, we'll continue your access automatically for $97 per quarter, unless you tell us "no, thanks" – your choice. Register Now (http://dms2.businesswatchnetwork.com/t/gcH1AAbbGiBWYwBAABFo2AsV9aSsaaaaaaBNLHOKuaa?s=3_4A3~amp;e=astdd~255zuqbmtnddbm.dnn~amp;k=e~amp;w=) ============================================================ This event is sponsored by: (http://dms2.businesswatchnetwork.com/t/gcH1AAbbGiBWYwBAABFo2AsV9aSsaaaaaaBNLHOKuaa?s=3_4A3~amp;e=astdd~255zuqbmtnddbm.dnn~amp;k=s~amp;w=) Business Management Daily If you no longer wish to receive these select offers please click here: http://dms2.businesswatchnetwork.com/t/gcH1AAbbGiBWYwBAABFo2AsV9aSsaaaaaaBNLHOKuaa?s=3_4A3~amp;e=astdd~255zuqbmtnddbm.dnn~amp;k=t~amp;w=~amp;s=astdd~255zuqbmtnddbm.dnn or send a letterrequesting opt-off to: Business Management Daily, 7600A Leesburg Pike, West Building, Suite 300 • Falls Church, VA 22043-2004 ============================================= If at any time you would like to change your preferences for the BusinessWatch Network (SM) for email address bruce@transocean.com click here: (http://dms2.businesswatchnetwork.com/t/gcH1AAbbGiBWYwBAABFo2AsV9aSsaaaaaaBNLHOKuaa?s=3_4A3~amp;e=astdd~255zuqbmtnddbm.dnn~amp;k=r~amp;w=~amp;s=astdd~255zuqbmtnddbm.dnn) or simply send a letter requesting opt-off to: The BusinessWatch Network (SM), Privacy Mailbox 1321, Marblehead, MA 01945 The BusinessWatch Network SM supports the DMA Privacy Promise and Guidelines for Ethical Business Practice. 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The Growing Problem of Workplace Incivility: How to Reduce Rudeness, Encourage Courtesy & Create a More Professional Atmosphere

Employees Arguing

From raunchy reality shows to parent brawls at Little League games, incivility seems to be everywhere – so it's no surprise that rudeness has also invaded the workplace.

Squabbling employees, screaming managers, colleagues who never respond to emails, co-workers who send texts while you're talking to them… all these people seem to have forgotten the basic rules of courtesy and respect.

Offensive behavior among colleagues carries a high price, because "civility" at work means more than just good manners. Respectful treatment creates the foundation for cooperation between individuals and collaboration among departments. When people are rude and disrespectful to one another, they are much less likely to share information, contribute helpful suggestions, or offer assistance with problems.

Register Now

Join us Tuesday, April 10, for The Growing Problem of Workplace Incivility, and in just 75 minutes, you will learn to recognize the signs of an incivility epidemic at work, and then discover specific strategies for improving co-worker relationships, turning around a team, or changing an entire organizational culture. The program will include the following topics:

  • Why common courtesy is not so common
  • The vicious cycle of disrespect: when rudeness leads to revenge
  • 7 warning signs of an incivility problem
  • Childish adults: pouters, screamers & public attackers
  • Communication insults: email bombers, cyberjunkies & nonresponders
  • How incivility hurts productivity and increases turnover
  • Why professional adults sometimes act like brats
  • Quick quiz: taking an honest look in the mirror
  • How silent bystanders and wimpy managers encourage offensive behavior
  • Dealing with drama: gossips, snobs & office divas
  • How co-workers can learn to have civil conversations about incivility
  • Using a "team turnaround" to make your group more collaborative
  • Legal hazards: frat boys, closet bigots & sexual predators
  • 5-step formula for changing an organizational culture
  • Beyond civility: 12 signs of a truly collaborative workplace

You can also ask your specific questions directly to Marie McIntyre. And because this is a webinar, there is no limit to the number of colleagues you can invite to sit in on this interactive event.

Join us April 10 to find out the strategies you need to turn your office from an uncivil war zone into a collaborative workplace.

Sincerely,

signature: Pat DiDomenico

Pat DiDomenico, Editorial Director
Communication Briefings

P.S. Early Registration Bonus. The first 50 people who sign up for The Growing Problem of Workplace Incivility will receive Difficult People at Work – a $39.95 value. Discover how to identify and manage the 24 most challenging personality types. Working with underhanded, self-centered and troublesome people can be infuriating. Difficult People at Work gives you proven, practical strategies you can use immediately to restore the balance of power, improve your own working environment and put problem people in their place.

P.P.S. Extra Added Bonus. You'll also receive one month of members-only access to CommunicationBriefings.com – our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from CommunicationBriefings.com, we'll continue your access automatically for $97 per quarter, unless you tell us "no, thanks" – your choice.

P.P.P.S. Our customer assurance pledge to you: If The Growing Problem of Workplace Incivility fails to meet your needs, we will refund 100% of your tuition – no hassles, no questions asked. Your course materials, website access and early registration bonus are yours to keep.

Register Now

April 10, 2018

Pricing Options:

Access Every Business Management Daily webinar for one price.

Webinar: $197
CD Recording & Download: $197
Webinar, CD Recording & Download: $297

Since this is a webinar, you and your entire staff can attend in the comfort of your office or conference room for one price. You may include as many people as you wish while listening on a single phone line or computer. Contact us for multi-site discounts.

About Your Speaker:

Marie McIntyre

Marie G. McIntyre, Ph.D., writes the weekly workplace advice column, Your Office Coach, which appears in newspapers nationwide. Her practical, down-to-earth advice is based on years of experience as a manager, HR director and consultant. Marie's latest book, Secrets to Winning at Office Politics, has been described as "a survival manual for the corporate jungle." She is frequently quoted in national publications, including Fortune, the New York Times, the Wall Street Journal and CNBC Online. As a consultant, Marie has worked with a wide variety of business and government organizations, including Cisco, The Home Depot, Walgreens, AT&T and Panasonic. She also provides individual advice and career coaching through her website, YourOfficeCoach.com.

Early Registration Bonus:

Difficult People at Work

The first 50 people who sign up for The Growing Problem of Workplace Incivility receive Difficult People at Work – a $39.95 value. Discover how to identify and manage the 24 most challenging personality types. Working with underhanded, self-centered and troublesome people can be infuriating. Difficult People at Work gives you proven, practical strategies you can use immediately to restore the balance of power, improve your own working environment and put problem people in their place.

Extra Added Bonus:

Communication Briefings website

You'll also receive one month of members-only access to CommunicationBriefings.com – our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from CommunicationBriefings.com, we'll continue your access automatically for $97 per quarter, unless you tell us "no, thanks" – your choice.

Register Now

This event is sponsored by: Business Management Daily
7600A Leesburg Pike, West Building, Suite 300 • Falls Church, VA 22043-2004
If you no longer wish to receive these select offers please click here.

If at any time you would like to change your preferences for the BusinessWatch NetworkSM simply click here for email address bruce@transocean.com, or send a letter requesting opt-off to: The BusinessWatch NetworkSM, Privacy Mailbox 1321, Marblehead, MA 01945

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