Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id MHWTJm280FpETAAAInt2oQ ; Fri, 13 Apr 2018 07:19:25 -0700 Return-path: Envelope-to: louk@transocean.com, andrea@transocean.com, charley@transocean.com Delivery-date: Fri, 13 Apr 2018 07:19:25 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:61667 helo=TOWKSTASandy) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f6zXx-0005bx-6t; Fri, 13 Apr 2018 07:19:25 -0700 Reply-To: From: "Sandy" To: "'Andrea Geiger'" Cc: , Subject: unauthorized charge - PHPS -PHILLIPS HOUSTON DESIGN Date: Fri, 13 Apr 2018 10:19:24 -0400 Organization: TO Message-ID: <01b501d3d332$6ccbd6c0$46638440$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_01B6_01D3D310.E5BAD300" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AdPTMmwsj4qScivkR3ut4SomleQhPw== Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_01B6_01D3D310.E5BAD300 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Hello Andrea- Please see email below where customer states they have an authorized charge against their AMEX. I did check the system and do not see that we have an open order or recently shipped order. Please advise if you are in need of additional information. Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above From: Maria Barker Sent: Thursday, April 12, 2018 6:07 PM To: sandyn@transocean.com Subject: unauthorized charge Hi Sandy, We have a $62.50 charge on our American Express card from 4/2/18 from transocean that we did not authorize plus we shouldn't have any outstanding orders/invoices. Can you please look into this matter or direct me to who I should speak with? Thank you, Maria Sardo Barker Phillips Houston Design Associates 437 S. Highway 101, Suite 211 Solana Beach, CA 92075 858/350-0143 Fax 858/350-0146 email: maria@phillipshoustondesign.com ------=_NextPart_000_01B6_01D3D310.E5BAD300 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Hello = Andrea-

Please see email below where customer states they have = an authorized charge against their AMEX.

I did check the system and do not see that we have an = open order or recently shipped order.

Please = advise if you are in need of additional information.

Thank you kindly,

Sandy = Noriega

Customer Service = Manager

10 Midland Ave. Port = Chester NY, 10573

P-914.949.5656x2 / = F-914.937.3140

Sandyn@transocean.com

Confidentiality = Notification: If = you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission. If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above

From: Maria Barker = <maria@phillipshoustondesign.com>
Sent: Thursday, April = 12, 2018 6:07 PM
To: sandyn@transocean.com
Subject: = unauthorized charge

Hi = Sandy,

We have a $62.50 charge on our American Express card = from 4/2/18 from transocean that we did not authorize plus we = shouldn’t have any outstanding orders/invoices. Can you please = look into this matter or direct me to who I should speak = with?

Thank you,

Maria Sardo = Barker

Phillips = Houston Design Associates

437 S. Highway = 101, Suite 211

Solana Beach, = CA 92075

858/350-0143 = Fax 858/350-0146

email: maria@phillipshoustondesi= gn.com

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