Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id cJsXN9fjx1oybwAAInt2oQ ; Fri, 06 Apr 2018 14:17:11 -0700 Return-path: Envelope-to: louk@transocean.com, andrea@transocean.com Delivery-date: Fri, 06 Apr 2018 14:17:11 -0700 Received: from omzsmtpe01.verizonbusiness.com ([199.249.25.210]:41689) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f4YjB-0007PC-R5; Fri, 06 Apr 2018 14:17:11 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=verizon.com; i=@verizon.com; q=dns/txt; s=corp; t=1523049418; x=1554585418; h=from:cc:to:subject:date:message-id:references: in-reply-to:mime-version; bh=cMRakwqvy+k1dLQus+6t7RfJsDm9awFgJA8HgKYYNVk=; b=XX7iXexPbQIXsdhEsRZnUpt6Xeuw85MoU1xpa0/6r2KxKQDobclKlPwD Aswzxr0U0SlZGTOD5ColPQdS+aZJh46IcdVA85Fw97dj87QRGJ0dHb9Ih ciiEiNVm+XKCDxYsuRlbrlQ7SrWZOfB7v4kyifA7ptUr7nDBlzQk6C015 U=; Received: from unknown (HELO fldsmtpi01.verizon.com) ([166.68.71.143]) by omzsmtpe01.verizonbusiness.com with ESMTP; 06 Apr 2018 21:15:56 +0000 Received: from rogue-10-255-192-101.rogue.vzwcorp.com (HELO atlantis.verizonwireless.com) ([10.255.192.101]) by fldsmtpi01.verizon.com with ESMTP/TLS/DHE-RSA-AES256-SHA; 06 Apr 2018 21:15:34 +0000 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=verizon.com; i=@verizon.com; q=dns/txt; s=corp; t=1523049334; x=1554585334; h=from:cc:to:subject:date:message-id:references: in-reply-to:mime-version; bh=cMRakwqvy+k1dLQus+6t7RfJsDm9awFgJA8HgKYYNVk=; b=lowTr9UWGXMNt/DHzkPELlVsq/j1LNGnK1kSFWOekm/5uxPI9TrJf8D+ N+2FmD11fYU6KrZ9xqaepm3Q8bXE/bYE9+7IzPwQh/oJERGXdOWVFCE+0 M4a0bhZ0MeHtg25Jd+KhfWjPqp3gFkEQ5JX3wcL9IYv3modc2lk0xK5h6 g=; Received: from mariner.tdc.vzwcorp.com (HELO eris.verizonwireless.com) ([10.254.88.84]) by atlantis.verizonwireless.com with ESMTP/TLS/DHE-RSA-AES256-SHA; 06 Apr 2018 17:15:34 -0400 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=verizon.com; i=@verizon.com; q=dns/txt; s=corp; t=1523049334; x=1554585334; h=to:subject:date:message-id:references:in-reply-to: mime-version:from:cc; bh=cMRakwqvy+k1dLQus+6t7RfJsDm9awFgJA8HgKYYNVk=; b=U1MNTSl5hqyY0DUbpvQSDK/U1S7Gn8OpawISVGc8W5/anYyDFEDO1JBa ZrhutfKP53sAnZiExdFzNJS6hD5rh65BOxKCLpUy09K5IrWLnXABi6qeK MIpigdQK84ixjb7vGz7jQBuA76TB3m4Jl+kbaH4BWmExJx2y6h6al0QgI E=; From: chad.pechacek@verizon.com Cc: 'Lou Koprivec' ,linda.cole@verizon.com X-Host: mariner.tdc.vzwcorp.com Received: from ohtwi1exh001.uswin.ad.vzwcorp.com ([10.144.218.43]) by eris.verizonwireless.com with ESMTP/TLS/AES128-SHA256; 06 Apr 2018 21:15:34 +0000 Received: from tbwexch23apd.uswin.ad.vzwcorp.com (153.114.162.47) by OHTWI1EXH001.uswin.ad.vzwcorp.com (10.144.218.43) with Microsoft SMTP Server (TLS) id 14.3.248.2; Fri, 6 Apr 2018 17:15:33 -0400 Received: from OMZP1LUMXCA06.uswin.ad.vzwcorp.com (144.8.22.179) by tbwexch23apd.uswin.ad.vzwcorp.com (153.114.162.47) with Microsoft SMTP Server (TLS) id 15.0.1320.4; Fri, 6 Apr 2018 17:15:32 -0400 Received: from OMZP1LUMXCA07.uswin.ad.vzwcorp.com (144.8.22.180) by OMZP1LUMXCA06.uswin.ad.vzwcorp.com (144.8.22.179) with Microsoft SMTP Server (TLS) id 15.0.1320.4; Fri, 6 Apr 2018 16:15:31 -0500 Received: from OMZP1LUMXCA07.uswin.ad.vzwcorp.com ([144.8.22.180]) by OMZP1LUMXCA07.uswin.ad.vzwcorp.com ([144.8.22.180]) with mapi id 15.00.1320.000; Fri, 6 Apr 2018 16:15:31 -0500 To: Andrea Geiger Subject: RE: [E] VOIP bills Thread-Topic: [E] VOIP bills Thread-Index: AdPNotbM256M9huTR06JiSq83IKfLgAJFJ2wABKxFgAACZZ8oA== Date: Fri, 6 Apr 2018 21:15:31 +0000 Message-ID: References: <008001d3cda2$d7734c50$8659e4f0$@transocean.com> <019e01d3cde8$05b7e180$1127a480$@transocean.com> In-Reply-To: <019e01d3cde8$05b7e180$1127a480$@transocean.com> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: yes X-MS-TNEF-Correlator: x-ms-exchange-transport-fromentityheader: Hosted x-originating-ip: [10.144.60.250] Content-Type: multipart/related; boundary="_007_ccb6bd7dabf645b58b758adbe1c6eaf9OMZP1LUMXCA07uswinadvzw_"; type="multipart/alternative" MIME-Version: 1.0 X-Spam-Status: No, score=-2.0 X-Spam-Score: -19 X-Spam-Bar: -- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Andrea - I have been waiting on confirmation from Trans Ocean that the new VOIP service is working to your liking... Please call/email the local center to disconnect the CustoPAK numbers you no longer need at 866.299.8448 or customercare6@verizon.com. [...] Content analysis details: (-2.0 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: instagram.com] 0.0 T_SPF_TEMPERROR SPF: test of record failed (temperror) 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain X-Spam-Flag: NO --_007_ccb6bd7dabf645b58b758adbe1c6eaf9OMZP1LUMXCA07uswinadvzw_ Content-Type: multipart/alternative; boundary="_000_ccb6bd7dabf645b58b758adbe1c6eaf9OMZP1LUMXCA07uswinadvzw_" --_000_ccb6bd7dabf645b58b758adbe1c6eaf9OMZP1LUMXCA07uswinadvzw_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Andrea - I have been waiting on confirmation from Trans Ocean that the new VOIP serv= ice is working to your liking... Please call/email the local center to disconnect the CustoPAK numbers you n= o longer need at 866.299.8448 or customercare6@verizon.com. Please email me the confirmation number the local center gives you. Best regards, [Verizon] Chad Pechacek Account Manager 6415 Business Center Drive Highlands Ranch, CO 80130 O 303.305.1667 chad.pechacek@verizon.com [Twitter] = [Instagram] From: Andrea Geiger [mailto:andrea@transocean.com] Sent: Friday, April 06, 2018 2:44 PM To: Pechacek, Chad Cc: 'Lou Koprivec' ; Cole, Linda A Subject: RE: [E] VOIP bills Chad, I am looking at our CustoPAK bill, and we are still being charged for 10 li= nes. Lines we no longer should have/be charged for: * 914-937-2489 * 914-937-2613 * 914-937-2628 * 914-937-3049 * 914-937-3078 * 914-937-3130 * 914-939-3161 * 914-939-3268 The two week need to keep (alarm/fax): * 914-937-3140 * 914-937-3480 Please advise. Andrea Geiger Assistant Operations Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue | Suite M00 | Port Chester, NY 10573 914.949.5656x110 | 914.937.2489 fax andrea@transocean.com Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received = this electronic transmission in error, please notify us by telephone and im= mediately delete this message. As E-mail transmissions cannot be guaranteed= secure or error-free the sender does not accept any liability for errors o= r omissions in the contents of this message, which arise because of electro= nic transmission. Any documents accompanying this electronic transmission a= nd the information contained herein belong to the sender and are privileged= and intended only for the use of the individual(s) named above. From: chad.pechacek@verizon.com > Sent: Friday, April 06, 2018 1:01 PM To: Andrea Geiger > Cc: 'Lou Koprivec' >; linda= .cole@verizon.com Subject: RE: [E] VOIP bills Hi Andrea, As part of the Implementation process for the new location, the White Plans= VoIP service should have been disconnected once the Port Chester VoIP was = tested and activated and working. I will submit a disconnect request, but = you will need to verify and confirm on Trans Ocean's behalf. I will also generate a billing dispute ticket and a customer care agent wil= l be assigned to work on getting the billing straightened away. In the mea= ntime, please do not pay the White Plains invoice. I will put a collections= hold on this account. Thank you for making me aware and apologize for the inconvenience. Best regards, [Image removed by sender. Verizon] Chad Pechacek Account Manager 6415 Business Center Drive Highlands Ranch, CO 80130 O 303.305.1667 chad.pechacek@verizon.com [Image rem= oved by sender. Twitter] [Image removed by sender. Instagram] From: Andrea Geiger [mailto:andrea@transocean.com] Sent: Friday, April 06, 2018 6:29 AM To: Pechacek, Chad > Cc: 'Lou Koprivec' > Subject: [E] VOIP bills Good morning Chad, I'm confused as to why we are receiving two bills for VOIP service. One has= our current Port Chester address, and one has our old White Plains address= . Are we still being charged for service to White Plains? I have attached t= he two bills for your reference. Please advise. Thanks, Andrea Geiger Assistant Operations Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue | Suite M00 | Port Chester, NY 10573 914.949.5656x110 | 914.937.2489 fax andrea@transocean.com Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received = this electronic transmission in error, please notify us by telephone and im= mediately delete this message. As E-mail transmissions cannot be guaranteed= secure or error-free the sender does not accept any liability for errors o= r omissions in the contents of this message, which arise because of electro= nic transmission. Any documents accompanying this electronic transmission a= nd the information contained herein belong to the sender and are privileged= and intended only for the use of the individual(s) named above. --_000_ccb6bd7dabf645b58b758adbe1c6eaf9OMZP1LUMXCA07uswinadvzw_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Andrea –

 

I have been waiting on= confirmation from Trans Ocean that the new VOIP service is working to your= liking…

 

Please call/email the = local center to disconnect the CustoPAK numbers you no longer need at 866.2= 99.8448 or customercare6@verizon.com.=  

 

Please email me the co= nfirmation number the local center gives you.

 

Best regards,


<= img border=3D"0" width=3D"90" height=3D"20" id=3D"_x0000_i1032" src=3D"http= ://ss7.vzw.com/is/image/VerizonWireless/vz-sig-verizon?$defaultscale$" alt= =3D"Verizon">

Chad Pechacek
Account Manager

6415 Business Center Drive
Highlands Ranch, CO 80130

O 303.305.1667
chad.pechacek@verizon.com

3D"Facebook"  3D"Twitter"  3D"Instagram"

From: Andrea Geiger [mailto:andrea@transocean= .com]
Sent: Friday, April 06, 2018 2:44 PM
To: Pechacek, Chad <chad.pechacek@one.verizon.com>
Cc: 'Lou Koprivec' <louk@transocean.com>; Cole, Linda A <li= nda.cole@one.verizon.com>
Subject: RE: [E] VOIP bills

 

Chad,

 

I am looking at our CustoPAK bill, and we are still = being charged for 10 lines.

 

Lines we no longer should have/be charged for:

  • 914-937-2489=
  • 914-93= 7-2613
  • 914-937-2628
  • 914-937-3049
  • 914-937-3078
  • 914-937-3130
  • 914-939-3161<= /li>
  • 914-939-3268<= b>

 

The two week need to keep (alarm/fax):=

  • 914-937-3140=
  • 914-93= 7-3480

 

Please advise.

 

 

Andrea Geiger

Assistant Operations Manager

Trans-Ocean Import Co., Inc.

10 Midland Avenue | Suite M00 | Port Chester, NY 105= 73

914.949.5656x110 | 914.937.2489 fax

andrea@tran= socean.com

 

Confidentiality = Notification: If you are not th= e intended recipient, please do not disclose, disseminate, copy, distr= ibute or take any action in reliance on the contents of this electronic transmission.  If you have received this = electronic transmission in error, please notify us by telephone and immedia= tely delete this message. As E-mail transmissions cannot be guaranteed secu= re or error-free the sender does not accept any liability for errors or omissions in the contents of this messa= ge, which arise because of electronic transmission. Any documents accompany= ing this electronic transmission and the information contained herein belon= g to the sender and are privileged and intended only for the use of the individual(s) named above.

 

 

From: chad.pechacek@verizon.com <chad.pechacek@verizon.com>
Sent: Friday, April 06, 2018 1:01 PM
To: Andrea Geiger <andre= a@transocean.com>
Cc: 'Lou Koprivec' <louk@t= ransocean.com>; linda.cole@verizon.com
Subject: RE: [E] VOIP bills

 

Hi Andrea,<= /span>

 

As part of the Impleme= ntation process for the new location, the White Plans VoIP service should h= ave been disconnected once the Port Chester VoIP was tested and activated a= nd working.  I will submit a disconnect request, but you will need to verify and confirm on Trans Ocean’s be= half.

 

I will also generate a= billing dispute ticket and a customer care agent will be assigned to work = on getting the billing straightened away.  In the meantime, please do = not pay the White Plains invoice. I will put a collections hold on this account.

 

Thank you for making m= e aware and apologize for the inconvenience. 

 

Best regards,

 


3D"Image

Chad Pechacek
Account Manager

6415 Business Center Drive
Highlands Ranch, CO 80130

O 303.305.1667
chad.pechacek@verizon.com

3D"Imag=  3D"Image  3D"Image

From: Andrea Geiger [mailto:andrea@transocean.com]
Sent: Friday, April 06, 2018 6:29 AM
To: Pechacek, Chad <chad.pechacek@one.verizon.com>
Cc: 'Lou Koprivec' <louk@t= ransocean.com>
Subject: [E] VOIP bills

 

Good morning Chad,

 

I’m confused as to why we are receiving two bi= lls for VOIP service. One has our current Port Chester address, and one has= our old White Plains address. Are we still being charged for service to Wh= ite Plains? I have attached the two bills for your reference.

 

Please advise.

 

Thanks,

 

Andrea Geiger

Assistant Operations Manager

Trans-Ocean Import Co., Inc.

10 Midland Avenue | Suite M00 | Port Chester, NY 105= 73

914.949.5656x110 | 914.937.2489 fax

andrea@tran= socean.com

 

Confidentiality = Notification: If you are not th= e intended recipient, please do not disclose, disseminate, copy, distr= ibute or take any action in reliance on the contents of this electronic transmission.  If you have received this = electronic transmission in error, please notify us by telephone and immedia= tely delete this message. As E-mail transmissions cannot be guaranteed secu= re or error-free the sender does not accept any liability for errors or omissions in the contents of this messa= ge, which arise because of electronic transmission. Any documents accompany= ing this electronic transmission and the information contained herein belon= g to the sender and are privileged and intended only for the use of the individual(s) named above.

 

 

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