Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id 8I/8BaZtjFoQOAAAInt2oQ ; Tue, 20 Feb 2018 10:49:10 -0800 Return-path: Envelope-to: cs@transocean.com, ivon@transocean.com, louk@transocean.com, dena@transocean.com, andrea@transocean.com, ali@transocean.com, mike@transocean.com, charley@transocean.com, ar@transocean.com, allan@transocean.com Delivery-date: Tue, 20 Feb 2018 10:49:10 -0800 Received: from smtpout01-ttce.target.com ([161.225.196.20]:39399) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1eoCyL-0003ve-ON; Tue, 20 Feb 2018 10:49:10 -0800 Authentication-Results: smtpout01-ttce.target.com; spf=None smtp.mailfrom=Jeffrey.Thrasher@target.com; dkim=none (message not signed) header.i=none; dmarc=fail (p=none dis=none) d=target.com X-IronPort-AV: E=Sophos;i="5.46,540,1511848800"; d="scan'208,217";a="410252483" Received: from tettsdlp008p.hq.target.com (HELO teemlmbx21p.hq.target.com) ([10.66.162.72]) by smtpout01-ttce.target.com with ESMTP/TLS/AES256-SHA256; 20 Feb 2018 12:45:20 -0600 Received: from tcemlmbx21p.hq.target.com (10.65.130.218) by teemlmbx21p.hq.target.com (10.66.137.163) with Microsoft SMTP Server (TLS) id 15.0.1320.4; Tue, 20 Feb 2018 12:45:19 -0600 Received: from tcemlmbx21p.hq.target.com ([fe80::284c:72f:ce71:356d]) by tcemlmbx21p.hq.target.com ([fe80::284c:72f:ce71:356d%16]) with mapi id 15.00.1320.000; Tue, 20 Feb 2018 12:45:19 -0600 From: Jeffrey.Thrasher To: "dena@transocean.com" , "ivon@transocean.com" , "andrea@transocean.com" , "ali@transocean.com" , "mike@transocean.com" , "louk@transocean.com" , "elliscore@aol.com" , "elliscore@aol.com" , "cs@transocean.com" , "charley@transocean.com" , "ar@transocean.com" , "allan@transocean.com" Subject: DVS Performance and Compliance Changes 2018 Thread-Topic: DVS Performance and Compliance Changes 2018 Thread-Index: AdOqeeQL6aXj1MRxSKiVgSZWNe3sjA== Importance: high X-Priority: 1 Date: Tue, 20 Feb 2018 18:37:42 +0000 Message-ID: Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-transport-fromentityheader: Hosted x-originating-ip: [10.108.151.82] x-targetorg: oztURZBgHR7jzEkr Content-Type: multipart/alternative; boundary="_000_ce7b313bf2e64a4dae1502a2ac0b8bd4tcemlmbx21phqtargetcom_" MIME-Version: 1.0 X-CFilter-Loop: Reflected X-Spam-Status: No, score=-101.2 X-Spam-Score: -1011 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hello Vendor Partners, As we kick off fiscal year 2018, please note important order management program changes and dates outlined below that will impact your Target.com DVS business. The DVS Operations team's goal is to continue to elevate the network's ability to effectively and accurately fulfill direct-to-guest orders on time and with the highest degree of quality. As part of achieving this goal, we are updating expectations and enforcing existing requirements, see more below. [...] Content analysis details: (-101.2 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.5 KAM_NUMSUBJECT Subject ends in numbers 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: partnersonline.com] -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -0.0 SPF_PASS SPF: sender matches SPF record -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0001] 0.0 HTML_MESSAGE BODY: HTML included in message 0.2 KAM_MANYTO Email has more than one To Header X-Spam-Flag: NO --_000_ce7b313bf2e64a4dae1502a2ac0b8bd4tcemlmbx21phqtargetcom_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Hello Vendor Partners, As we kick off fiscal year 2018, please note important order management pro= gram changes and dates outlined below that will impact your Target.com DVS = business. The DVS Operations team's goal is to continue to elevate the netw= ork's ability to effectively and accurately fulfill direct-to-guest orders = on time and with the highest degree of quality. As part of achieving this g= oal, we are updating expectations and enforcing existing requirements, see = more below. OTS Compliance Goal Change - As of 4/1/18 the standard OTS goal will be inc= reasing to 98%. As of 9/10/17, the expedited OTS goal moved to 100% and wil= l remain there. Vendors can monitor their OTS performance via the Vendor Re= port Card. Vendor Performance Review - In order to ensure all vendors are meeting metr= ic goals, DVS Operations will be executing quarterly reviews starting Q1 20= 18. Any vendor that fell below one or more OTS Goals during the previous qu= arter will be informed of 'at risk' status. If an 'at risk' vendor continue= s to fall below goal for 30 days after being informed of 'at risk' status, = the vendor will be suppressed (temporarily removed from the site) until act= ion plans to achieve goals are in place. Any vendor currently 'at risk' bas= ed on 2017 performance will receive an email with more information within t= he next week. EDI Requirements Enforced - As of 6/1/18 any vendor that is not consistentl= y sending order acknowledgments (855IA) upon receipt will be at risk for su= ppression until consistent acknowledgments are sent. The DVS Operations tea= m will be reaching out with more information for any vendor not currently s= ending 855IA or those that are not sending 855IA within 30 min of order rec= eipt. Additionally, here is list of all critical EDI Requirements which all vendors need to r= eview and ensure requirements are met. Duplicate Order Processing Ability Required - All vendors will be required = to identify and halt duplicate PO numbers by 6/1/2018. Automatic order rese= nds will be enabled in Q3 of 2018 and vendors that are not able to identify= duplicates will be considered an 'at risk' vendor and will have to develop= duplicate processing ability to continue being a vendor partner with Targe= t. More information will be sent on this initiative in the coming months. Our team has put together a resource of all requirements and a chec= klist to ensure each vendor is fully meeting Target's expectations. We expe= ct all vendors to review this resource and ensure compliance, this is parti= cularly important for vendors going through the onboarding process. For any= questions specific to this update please reply to this email. Thank you, DVS Operations Team --_000_ce7b313bf2e64a4dae1502a2ac0b8bd4tcemlmbx21phqtargetcom_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Hello Vendor Partners,

As we kick off fiscal year 2018, please note important order management pro= gram changes and dates outlined below that will impact your Target.com DVS = business. The DVS Operations team’s goal is to continue to elevate th= e network’s ability to effectively and accurately fulfill direct-to-guest orders on time and with the highest deg= ree of quality. As part of achieving this goal, we are updating expectation= s and enforcing existing requirements, see more below.

OTS Compliance Goal Change – As of 4/1/18 the standard OTS goa= l will be increasing to 98%. As of 9/10/17, the expedited OTS goal moved to= 100% and will remain there. Vendors can monitor their OTS performance via = the Vendor Report Card.

Vendor Performance Review – In order to ensure all vendors are= meeting metric goals, DVS Operations will be executing quarterly reviews s= tarting Q1 2018. Any vendor that fell below one or more OTS Goals during th= e previous quarter will be informed of ‘at risk’ status. If an ‘at risk’ vendor continues= to fall below goal for 30 days after being informed of ‘at risk̵= 7; status, the vendor will be suppressed (temporarily removed from the site= ) until action plans to achieve goals are in place. Any vendor currently ‘at risk’ based on 2017 performance will receive an email with= more information within the next week.

EDI Requirements Enforced – As of 6/1/18 any vendor that is no= t consistently sending order acknowledgments (855IA) upon receipt will be a= t risk for suppression until consistent acknowledgments are sent. The DVS O= perations team will be reaching out with more information for any vendor not currently sending 855IA or those that = are not sending 855IA within 30 min of order receipt. Additionally, here is= list of all critical EDI Requirements which all vendors need to review and ensure requiremen= ts are met.

Duplicate Order Processing Ability Required – All vendors will be= required to identify and halt duplicate PO numbers by 6/1/2018. Automatic = order resends will be enabled in Q3 of 2018 and vendors that are not able t= o identify duplicates will be considered an ‘at risk’ vendor and will have to develop duplicate process= ing ability to continue being a vendor partner with Target. More informatio= n will be sent on this initiative in the coming months.

Our team has put together a resource of all requirements and a checklist to ensure each vendor is f= ully meeting Target’s expectations. We expect all vendors to review t= his resource and ensure compliance, this is particularly important for vend= ors going through the onboarding process. For any questions specific to this update please reply to this email.

Thank you,

DVS Operations Team --_000_ce7b313bf2e64a4dae1502a2ac0b8bd4tcemlmbx21phqtargetcom_--